Policies

Refunds 
Make up sessions will not be offered for any missed programs. For any program, a refund request must be made in writing to the program director. Full refunds, minus a $10 non-refundable deposit, will be issued if a person cancels one working day prior to the start date of a program. After this deadline, the program director may only grant a credit for another Age Group and Camps program.

Cancellations
Inclement Weather: Every effort is made to move outdoor programs indoors in the case of inclement weather or poor field conditions. Please call (614) 688-8787 up to two hours prior to the start of your outdoor program to see if it has been moved or cancelled. If we decide to cancel a program due to snow emergency or other conditions, this information will be available by calling (614) 688-8787 and on most local television and radio stations.

Insufficient Enrollment: Age Group and Camps reserves the right to cancel a program due to low enrollment. Programs are canceled two working days prior to the first scheduled occurrence if enrollment is insufficient to hold the program. A full refund will be issued should this occur.

Program Full: We will contact you if a program has reached capacity enrollment in order to try to arrange enrollment in an alternative program. If no alternatives are feasible, a full refund will be issued.

Age Requirements
In order to maintain program integrity, all participants registering for age specific programs must be the minimum age prior to the first day the program meets.