I used a pair of 30-lb dumbbells at the ground floor main fitness area and when I went to return them to the rack, their slots were already filled with another pair of 30's. I looked at the other slots for 30's in the same floor and all of them were also filled with 30's. Apparently, someone took a pair of 30-lb dumbbells from the first floor fitness balcony, and returned them to a rack in the ground floor while I was using another pair of 30's. This has happened to me several times. I could tak...
Thank you for the email, and more importantly, thank you for being so considerate about putting the weights back! My staff often feels like this is a never-ending battle, so they appreciate the time you and other members take to put everything back in the proper place. And we have noticed that some of the weights to tend to travel throughout the facility and end up in odd places or not in the area they originally came from. The color coding system sounds in...
I have a very small request. When the disinfectant spray bottles are refilled, please check if the spray mechanism actually works. You wouldn't believe how many of this sprays don't work.
Thanks for your comment card! We are actually in the process of getting different spray handles, as the ones that come with the bottles break very frequently, as you have noticed. We hope to have these replaced within the month of June. I apologize for the inconvenience. I'm glad to know you are using the bottles and helping keep our equipment clean, though!
Is there any chance that something could be done about the drain flies in the women's locker room? It seems that every time I go into the showers, there are more of them. I know that it seems like a minor issue, but frankly, it speaks to the cleanliness of the facilities. I'm disappointed by the frequency with which I see these insects, especially since solutions seem to be fairly simple (i.e. an enzyme or bacterial drain cleaner) and could be done on a regular basis, along with general cleaning...
Thanks for your comment regarding the drain flies in the locker room. There definitely seems to have been a surge of them again these past few weeks and it is often due to warm swings in the weather. We do have certain cleaners that we use to help keep them at bay but due to their acidic nature (even though natural and non-chemical), we have to wait a period of time between uses so that we do not cause damage to our drain pipes. We also make sure to physically remove the drain...
So I wanted to go to the 9:45AM indoor cycle class. I get to the RPAC and it doesn't open until 10. You should probably make some new signs so nobody else does what I did.
Hi Allison, Thank you for submitting a comment card. I am sorry about the confusion with our hours. This past Saturday the RPAC had special hours for the Memorial Day holiday weekend. Holiday hours are always posted on our large facility schedule posters and small ones that hang on the door through the whole semester. In addition, our website has special features on the front page when special hours are being celebrated and group fitness is impacted. Notices are also frequently posted on...
Please move the free weight squat rack #1 farther from rack #2, centering it with its mirror/space.
Rack 1 has scooted dangerously close to rack 2, leaving approximately 10 inches between the ends of barbells, when both are racked. A number of times, I have seen a loaded bar get bumped or almost bumped by a lifter at the adjacent rack. This seems like an accident aching to happen.
Thanks for the email! I am happy to report that the squat rack was moved to its proper place this morning. With all of the use our equipment gets, things occasionally shift and move, and while we try to stay on top of things, we occasionally miss a few. But thanks again for letting us know and please let my staff know if you see anything else in the future!
I use Beekman at least twice weekly for the track. I love it. However, I've noticed that the jog lights don't seem to illuminate the areas of the park that have a lot of trees. Specifically, the northwest corner (Lane and Kenny) and southeast corner near the pond.
I was running last week and noticed there were patches of the track where there was no light as my shadow disappeared. It made me nervous, so I hurried through those areas, but I realized someone could hurt themselves or b...
I'm glad to hear you have been utlizing the jogging path at Fred Beekman Park on a regular basis! I appreciate your concerns on the lighting level along certain areas of the path. Park staff will be glad to turn field lights on in those areas upon request while the park is staffed. I will also look into some different options to increase the lighting levels in those areas of the path that the current path lights do not illuminate as well. Thank you and ...
Is there a reason that none of the treadmill tvs on the 1st floor of ARC work? All of the treadmills have a tv option, but you can only get shows "on demand" and not what is actually showing on tv at the time you're at the gym. It's an option when you select entertainment, but it does not load once you begin selecting channels.
Also, I notice the same thing on the stationary bikes on the ground floor of the ARC as well. It appears television is an option to select, but the channels never actu...
Thanks for your email. Unfortunately we do not have a cable feed to those treadmill units- only Internet. That is why they are able to watch the on-demand shows but not live TV. Technology is always changing and soon we hope to be able to provide live TV through our Internet cable but curre...
Are there any other TechnoGym equipment that has in set television screens so I can watch what's currently on tv other than the stationary bikes on the 2nd floor?
I'd love to be able to watch the tv while walking on a treadmill and the channel I watch (Bravo) isn't one of the channels in the cardio canyon.
I love the changes at JO North! I have been there every day since the air has been installed. The gym seems cleaner and the staff has been really friendly. It is a nice alternative to the RPAC and a lot closer to my house :)
I'm recuperating since being hit by an auto I need machines ffor exercise.
RPAC. On a crutch parking at RPAC unusable. (ARC parking OK.)
Equip. "Axis" is v poor! [Eg, many seats slide on 1 line with hidden relase. But no tilt.]
Placement. Jammed together. [Many <18inches apart, machine arms snag would-be users entry.]
Thank you for your comment. I agree the machines are very close together. As you can see on our floor we have limited space. We will take a look at ways to be more creative with the layout. We also will look the next time we purchase this type of equipment that we may need to purchase less pieces to increase accessibility.