Mission, Vision, and Values

MISSION
We are committed to providing the finest programs, services, facilities, and equipment to enrich the university learning experience. We also want to foster a lifetime appreciation of wellness and recreational sports and activities among our students, faculty, and staff.

VISION
We will be a vital component of the university community.

VALUES

CUSTOMER SATISFACTION
Consistently meet or exceed the needs and expectations of the university community and their families by providing an environment that values our customers. Develop a friendly and knowledgeable staff who anticipates changing needs and actively solicits and responds to input. Provide clean, safe, accessible, and attractive facilities that are user-friendly.

MUTUAL RESPECT
Offer a welcoming environment that treats all people as individuals in a courteous, friendly, fair, helpful, and respectful manner.

DIVERSITY
Create an environment that values, embraces, and enriches individual differences by providing programs, services, and staff which reflect the diversity of the university.

TRADITION
Honor our tradition as the first formally organized Intramural Department in the United States. This compels and challenges us to maintain our national distinction of excellence and leadership in the field of collegiate recreation and intramural sports. Continue to satisfy participants’ desire for competition, excitement, and fun.

DEVELOPMENT
Provide superior opportunities for students to evolve as leaders by recognizing and fully developing their talents. Offer all department members training, education, and opportunities. Encourage them to pursue responsibility and develop to their full potential while maintaining a balance between work and personal needs. Foster an enriching, participatory, and fun environment that encourages open communication among the staff.

PARTNERSHIP
Build sustaining relationships with other units on and off campus to maximize the university’s efforts in wellness, leisure time services, and facilities. Operate in a fiscally and ethically responsible manner. The results will strengthen the university’s recruitment and retention of students, faculty, and staff. Our role both inside and outside the traditional academic setting as teachers and mentors will continue to enhance the education of the individual.

AWARENESS
Develop a community-wide awareness of our programs and services to attract and inform new and current participants through aggressive, innovative marketing and promotional strategies.

INNOVATION
Take advantage of cutting-edge technology and creative thinking to provide programs and services that are progressive and designed to meet the ever-changing needs of the communities we serve.

COMMUNITY SUPPORT
Contribute exemplary leadership and assistance to efforts that enrich our communities and support our environment.