Refunds and Cancellations
Please review the following policies prior to requesting a refund or membership cancellation:
- Semester memberships are based on the academic term.
- Monthly rate only available when paying annual membership by payroll deduction or recurring credit card payments.
- There is a $40 cancellation fee for early termination of a semester or annual membership. Annual memberships are only assessed the cancellation fee during the first year of membership.
- Annual memberships paying monthly are automatically renewed and will reflect any and all increases in September of each year, unless you notify member services in writing 30 days prior to the renewal date.
- Rec Sports charges an activation fee for all annual memberships charged via monthly payroll deduction or recurring credit card payment. This $30 fee is non-refundable and is charged per membership activation at the time of registration. The fee covers internal fees associated with processing the membership and establishing the payroll deduction or recurring payments, as well as management and auditing expenses. Monthly memberships are pro-rated upon joining to cover any remaining days in the first month of membership. The activation fee will be charged for all membership activations, including reactivating previously cancelled memberships.
- Members are restricted to one (1) sponsored adult membership.
- Only faculty/staff, affiliates and students may add members to their membership.
- Some restrictions may apply to the dependent membership.
- Members whose Saved Credit Card declines more than two times will be prohibited from using a Saved Credit Card as form of payment via recurring monthly billing; members who choose to continue will need to purchase a membership each term.
- Any refund request must be formally made and is reviewed prior to any determination of funds being granted.
- Inquiries about refunds for specific programs can be directed to the area.
- Refunds that have been granted will only be processed no longer than 90 days after first communication.