Refunds and Cancellations

Please review the following policies prior to requesting a refund or membership cancellation.

Refunds

• Any refund request must be formally made and is reviewed prior to any determination of funds being granted.  The refund form can be obtained by emailing recsports@osu.edu
• Beverage and Equipment Sales are final.
• Guest passes are non-refundable
• Inquiries about refunds for specific programs can be directed to the area.
• Refunds that have been granted will only be processed no longer than 90 days after first communication.

Membership Cancellations

• A formal cancellation request must be completed and confirmed by the business office prior to the last business day of the month in order to avoid charges for the following month. The cancellation request form can be obtained by emailing recsports@osu.edu.
• There is a $40 cancellation fee for early termination of a membership.  Memberships are only assessed the cancellation fee during the first year of membership.
• Rec Sports charges a $30 non-refundable activation fee for every membership charged via monthly payroll deduction or recurring credit card payment.  The fee covers internal fees associated with processing the membership and establishing the payroll deduction or recurring payments, as well as management and auditing expenses. 
• The activation fee will be charged for any membership that is reactivated for previously cancelled memberships.
• Members whose Saved Credit Card declines more than two times will be prohibited from using a Saved Credit Card as form of payment via recurring monthly billing; members who choose to continue will need to purchase a membership each term.